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Operating System: Our Online Casino programs were developed for the Microsoft Windows platform. Recommended platforms are Windows 98, Windows NT 4, Windows Millennium, Windows 2000 or Windows XP (Home or Professional). Macintosh users using Mac OSX or later may experience difficulties with the Online Casino (Install Version).

Default Internet Browser: Though our Online Casino works on the majority of the Internet Browsers available for the Microsoft Windows platform, it is recommended that you use Microsoft Internet Explorer 5 or later. For best results, update your Internet Browser Software to its latest version. AOL users should update the AOL software AND Internet Explorer Software to their latest versions.

To update Internet Explorer:
http://www.microsoft.com/windows/ie/default.mspx

To Update AOL:
http://www.aol.com/

Java Runtime Environment: Or Online Casino (Browser Version) requires Java to run properly. To test if your system has the latest version of Java installed in your computer, go to:
http://www.java.com/en/download/help/testvm.jsp
If the test fails, or there is no Java installed in your computer, go to:
http://www.java.com/
...and click on "Free Download".

Macromedia Flash Player: The Online Casino (Browser Version) was developed using Macromedia Flash technology. It requires the latest version of the Macromedia Flash Player to run properly.

To download and install the Flash Player:
http://www.macromedia.com/
…and click on "Download Flash Player", or go to:
http://www.macromedia.com/shockwave/download/download.cgi

Please make sure that your computer has all the previously mentioned plug-ins installed. Other considerations you may find useful are as follows:

Clean your Temporary Internet Files: If you experience problems while using our Online Sportsbook or Online Casino (Browser Version), first delete the Temporary Internet Files of your web browser and try again. Internet Explorer and AOL Users should do the following:

Open Internet Explorer. On the top of the window, go to "Tools" then "Internet Options" and in the "Temporary Internet Files" section click on "Delete Files", then "OK". Then Restart your computer.
Disable Popup Programs: If you click on "Sportsbook Members Login", and you do not se the "Members Authentication" screen, disable any anti-popup programs you may have running, close your internet browser and try again.
Restart before installing: If you experience problems while installing our Online Casino (Install Version), close any open applications and restart your computer. Without opening any other programs, try installing the Online Casino (Install Version) again.
Configure Your Firewall: If you receive an error message in our Online Casino (Browser Version) or Online Casino (Install Version) stating a "Communication Error" or similar, you may have a Firewall installed in your computer preventing the program to communicate correctly. You may need to ether disable the Firewall program or configure it to allow our software to have Internet Access in your computer. For more information, contact the Firewall Software’s vendor.
Passwords are Case-Sensitive: Remember to double-check your password for spelling errors and/or Capital letters. Your password must be written with exactly the same uppercase and lowercase letters as when you signed up.

Hopefully, following these guidelines will solve your problem, and any future problem you may encounter. If you still experience problems, or your problem doesn’t appear here, feel free to Contact Us.